Page 1 of 3 123 LastLast
Results 1 to 25 of 64
  1. #1
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136

    Hostmania Chargeback Help

    Hello,

    We were one of the many who unfortunate enough to sign up for the hostmania offers. We are trying to do a chargeback but our bank has asked for proof. The only proof we have are e-mail communications however the full headers are not visible(we have Ensim 3.0) is there a way to get the full headers on these e-mails? I have tried the "View Headers" option on Outlook but to no avail. Any help would be appreciated.

  2. #2
    Join Date
    Jun 2000
    Location
    Southern California
    Posts
    12,136
    In Outlook, you should be able to right-click on the message and choose the last option (properties), then the details tab to see headers there.
    HostHideout.com - Where professionals discuss web hosting.

    • Chicken

  3. #3
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136

    Thank you

    Originally posted by Chicken
    In Outlook, you should be able to right-click on the message and choose the last option (properties), then the details tab to see headers there.


    Thanks Chicken

  4. #4
    just send my fax out to request a chargeback, i hope my bank has no problem with it.....

  5. #5
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136

    ????

    Originally posted by hmmwv
    just send my fax out to request a chargeback, i hope my bank has no problem with it.....

    What are you talking about? Who are you?

  6. #6
    Join Date
    Aug 2002
    Posts
    96
    Send them a link to this forum and get them to read the posts! lol

  7. #7
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136

    hmmmm

    Originally posted by hosthero
    Send them a link to this forum and get them to read the posts! lol

    Something tells me Fleet won't do that

  8. #8
    Join Date
    Jun 2002
    Location
    Bulgaria
    Posts
    4
    Is there anyone who really got a chargeback? How much time did it take?
    I was told by my bank that I'll have to wait 2 months!!!

  9. #9
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136
    they told us the same, why can't Hostmania issue a refund, even if they "switched" processors, they still have an account with the old one and what kind of processor hasn't heard of web hosting...especially one that takes internet payments?

  10. #10
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136
    At what point is something considered fraud?

  11. #11
    Join Date
    Feb 2002
    Posts
    1,926
    Sent out my chargeback papers last week. Still waiting to hear from my CC company. They said they'd only contact me with the outcome by snailmail. These European CC people are sooooo behind the times. Since I've sent them the paperwork they've even stopped replying to my emails for some reason.

    I WANT MY $370 BACK !!!

    If I can't get it with a chargeback, I'm gonna see a laywer (students can get free legal advice here in the Netherlands )
    Proud member of the RIAA closed quaters combat cell !!!
    You'd better drop that CD-R before I shoot you !!!

  12. #12
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    hehe
    glad i paid through paypal
    lol

  13. #13
    Join Date
    Aug 2001
    Location
    Canada
    Posts
    2,124
    Originally posted by PVS
    Is there anyone who really got a chargeback? How much time did it take?
    I was told by my bank that I'll have to wait 2 months!!!
    Depends on your Credit Card and bank. I deal with Visa and all my chargebacks (a total of 3) were refunded within 3 business days... Note however that all 3 were obvious mistakes/frauds... so it depends on how strong your case is... Always tell them that you tried working with the merchant first 'cos that's what you're supposed to do.... if they don't respond, well, then tell VISA this and usually it takes a few days (actually for you to get a credit)...
    www.idologic.com - Reseller, VPS and dedicated hosting - Friendly Customer Service - DirectAdmin - cPanel - InterWorx

  14. #14
    Originally posted by George
    they told us the same, why can't Hostmania issue a refund, even if they "switched" processors, they still have an account with the old one and what kind of processor hasn't heard of web hosting...especially one that takes internet payments?
    If they did refund you, and you decided to follow through with your chargeback they would end up returning double what you paid. The credit card system doesn't work.

  15. #15
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136
    If they refunded me obviously I wouldn't follow through with the chargeback. Even if I did it wouldn't go through as records would show that there was a refund on that purchase

  16. #16
    My bank has charged me $30 for investigating the case (I have never done a charge back until now) and now they tell emails etc may not be aacceptable as proof

    Problem is that they have never been able to communicate with me through the internet. They do everything by Fax etc and I doubt if they even understand those emails.

    I want my money back. Who is responsible

    Neither Ipayments nor eservers or hotmania bother themselves to help.

    Which century are we in. They get your money and tell you must get it back yourself. I am tired of all these merchants who do everything they want.

    In just this year I have been charged for about $150 of unwanted payments (and $240 this time) . Last case was valuablehosting. They were billing may card 4 onths after I had cancelled my account with them. 1 month after they told me they have refund all my money I received my statement and saw they have only refunded 3 of 4 those charges.

    I am tired of these apparent frauds.


    Mac
    Last edited by wmac; 09-01-2002 at 09:56 PM.

  17. #17
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136
    Well maybe it is time to take action against some of these people, would send a message to others

  18. #18
    I thought eservers was on the level and nice, or something or other like that.. yea, that.
    dotGig
    <:<: [Fruit eating linux administrator]

  19. #19
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136
    Looks like hostmania's site is down

  20. #20
    George, did Hostmania have a support forum
    dotGig
    <:<: [Fruit eating linux administrator]

  21. #21
    Join Date
    Sep 2001
    Location
    New York City
    Posts
    136
    I do not recall them having one

  22. #22
    Ok, that is what keeps me away from vendors, not being able to contact other customers in a central place =)
    dotGig
    <:<: [Fruit eating linux administrator]

  23. #23

    Exclamation

    since I also didn't get my refund back, I decided to contact Better Business Bureau (http://www.bbbonline.org/) with a detailed description what happend. I also included links to a couple webhostingtalk-threads covering the problems/issues a numerous other people here had with chavvon/hostmania too. Eventually you all should do the same, so bbbonline knows this isn't just a single case, but rather a larger scale problem and that Chavvon's business practices definetly need some 'checking'. I've also sent a copy of the report to paypal, just to make sure they know too what's going on, and eventually they can chargeback the money for me too.


    we'll see what happens.. I'll post an update once I got a result.


    cheers,
    -jbb

  24. #24
    Join Date
    Feb 2002
    Posts
    1,926
    My bank has charged me $30 for investigating the case
    Since when does the victim have to pay to proove he's lost money? This just seems totally wrong to me and I'd be looking for a new bank.
    Proud member of the RIAA closed quaters combat cell !!!
    You'd better drop that CD-R before I shoot you !!!

  25. #25
    Hello

    I will submit a report about hostmania, eservers and IPayments. I will post results too.

    Mac

Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •